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Thu, Sep. 16th, 2010, 03:39 pm
"I WANT MY TWO DOLLARS!!!"

If you can name the source of that movie quote... you have my pity.

Usually financial institutions piss me off, but today one is entertaining me instead.

In December of 2009, I was running low on cash (since I hadn't worked for almost a year), so I sold all my stocks so I could continue to pay rent. At the end of the month, I received a dividend payment in my brokerage account in the amount of exactly $0.01, triggered by something that I had owned before I sold it all. I left the penny in the account, figuring it would take more than a penny's worth of time to initiate a funds transfer. Besides, I planned to use the account again after securing a new source of income, and the penny would then roll into my stock purchases.

Today, I've reached a point financially where I'm ready to start investing again, so this morning I logged into my brokerage account. I was surprised to see that my penny was missing -- my balance was a paltry $0.00, not the exhilirating $0.01 I expected. Checking my account history, I found a debit on 7/1 in the amount of $0.01 labeled "RESERVE PENNY BALANCES". I assume that's a euphemism for "we're stealing your penny because we fucking feel like it".

Now, I wasn't too worried about the penny, but just for a laugh, I clicked on Contact Us and sent them a message:

Subject: Where did my penny go?
Body: Really? You took away my penny?

This afternoon I received an email from customer service: "Thank you for contacting ShareBuilder about your $0.01 balance. It is in your account, and available for withdrawal."

I just about died laughing. I made them give me my penny back! :D

Sun, Nov. 7th, 2010 03:07 am (UTC)
talonstrike: Re: Missing pennies...

Heh. You don't actually get two dollars -- it's just a movie quote that I was reminded of by my quest for the return of a triflingly small amount of money. :D

Sun, Feb. 28th, 2016 03:58 pm (UTC)
(Anonymous): Re: Missing pennies...

Ha ha! I believe the name of movie is "Better off Dead." Classic movie line. lol

Sat, Mar. 12th, 2016 06:54 am (UTC)
talonstrike: Re: Missing pennies...

Yup, that's the one. And nice work with the thread necromancy there, Anonymous!